JET.TECH Computing Systems Return & Refund Policy

We offer lifetime support for our computer systems and if you experience a fault then see our warranty policy. For our systems there are no refunds or returns, once payment has been made we will proceed with the build as agreed.

JET.TECH Computing Products & Customs Components Return and Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help. A refund and/or return is only possible if you experience a fault which falls under our warranty policy. We will request a clear explanation and photos. Usually, a partial component replacement will be possible to prevent too much downtime for the customer.

Refunds due to a change of mind, shipping delays or any other reason are up to the discretion of JET.TECH Computing.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping and transfer fees will be deducted from your refund.

As of April 1st, 2020, due to the Covid-19 outbreak, all shipping carriers have suspended all money-back guarantees. Delays are also possible. We cannot provide refunds for late shipments. We apologize for any inconvenience.